1. We guarantee our work. However, we request as a small business looking to bring this unique service to the public to be cognizant that our products are made to order, and are each handmade. We don't have robots and high tech machines creating our jerseys. There is actual heart and soul put into these, so we appreciate your understanding if there are any issues, and we'd be glad to exchange or refund for predesigns posted on website.
Custom work is non-refundable, only if there are defects and we cannot resolve the issue, or if we determine we cannot meet your requirements. We can also discount for any defects if customer agrees.
Any design time and mock ups are non-refundable. We offer this unique service not just as a manufacturer, but also as designers, artists, and creators sharing their visions, and the customer assumes this for any custom requests.
Our goal is to grow our business and share our visions and products with those who appreciate unique style, and one of a kind products and service. And so we share these requests for understanding to help a movement reach others and with your understanding and appreciation, you can too enjoy all the benefits we plan to share along this journey.
We believe in good business, customer satisfaction and we also appreciate the customer who too is aware of customer ettiquite and appreciation, especially when dealing with custom work that we are working to achieve for you.